Clear support for digital downloads

Because these are instant-access digital products, refunds are generally not available once a file has been downloaded or accessed.

If a file is unavailable, corrupted, or materially different from its description, contact us within 7 days of purchase at hello@practicaltools.ai so we can resolve the issue or review a refund.

This policy does not limit rights that cannot be excluded under applicable law. It is provided to explain how we handle digital-download issues and is not legal advice.